Loading... Please wait...

Business Two-Way Radios

Consumer FRS-GMRS Radios

Accessory Solutions

Two-Way Radio Accessories

SHOP BY PRODUCT

SHOP BY BRAND

Wireless Products

Return Policy

HiTech Wireless Policies

The product(s) comes with a money back return policy effective for 30 days beginning with the date of original shipment to you. If for any reason, you are not completely satisfied with your purchase of this product, you may return it to HiTech Wireless and obtain a full refund of the original purchase price of the product, excluding shipping and handling charges - we will deduct $7.50 per item ordered with Free Ground Shipping from your refund, unless there was an error on our part in shipping your order (e.g. error in the type of radio shipped), in which case we will pay for shipping and handling charges. You must return the product at your expense in undamaged (open packages are considered damaged and carry a minimum 15% re-stocking fee plus the shipping cost deduction of $7.50 per item) condition in the original box (returns should be double boxed) with all materials. parts, cords, manuals and package inserts. HiTech Wireless reserves the right to make the determination of undamaged condition and may reduce the credit to you if the product is not returned in undamaged condition or if all contents of the product are not returned. Credits will be issued in the same way you originally paid for the products.

EXCEPTION:  All sales are FINAL:

  • Once a cellular phone/product has been activated.
  • The UPC code has been removed from any packaging.
  • Headsets and eartips can only be returned in unopened packages.
  • No returns allowed on Close-Out Items.

For your protection, please use Insured Parcel Post, UPS or Federal Express with tracking numbers for return shipment. Upon receipt of the returned product by HiTech Wireless a refund will be made by crediting the credit account number used for the original purchase. Please allow 5 working days for credit to be applied.

NOTE: Refused shipments are subject to a $25 return fee.